Pricing
The Zzazan app is free. A plan sets how much cloud storage you get for your original photos and videos, and you can share that storage with your family through a family group.
Plans and prices
Paid plans aren't available yet. For now, you can use every feature on the free plan without paying.
Free
$0
Keep using it without paying
- 10GB for original photos and videos
- No limit on family group members
- The same photo counts only once
- Originals kept at full quality
30GB
$2.99/ month
Renews monthly · cancel any time
- 30GB for original photos and videos
- No limit on family group members
- The same photo counts only once
- Originals kept at full quality
100GB
$5.99/ month
Renews monthly · cancel any time
- 100GB for original photos and videos
- No limit on family group members
- The same photo counts only once
- Originals kept at full quality
About prices
- US dollar prices apply when you pay from outside Korea and do not include tax. Any tax for your country is calculated at checkout, and the price may be shown converted into your local currency.
- Korean won prices apply when you pay from Korea and include VAT.
- The dollar and won prices are set separately — one is not converted from the other.
- The final amount is shown at checkout.
Every plan has the same app features
Gathering your child's photos, picking the best shots, sharing them to albums, and finding them by tags all work on the free plan too. A plan changes one thing: cloud storage.
What we sell in paid plans is cloud storage for original photos and videos — nothing else. On every plan, face analysis happens only on your device. Face recognition data — face feature values, face crops and detection coordinates — is never sent to our servers.
A family group is a group that shares storage with your family. Members use the storage of the plan held by the person who created the group, and there is no limit on the number of members. If several people upload the same photo, it counts toward storage only once.
Billing
You pay on the web
Paid plans are sold only on the Zzazan web service. Subscriptions are taken out on the web service while signed in with the same social account you use in the app; there is no way to pay inside the app. The storage you subscribe to on the web applies to the app on the same account.
Plans renew every month
Paid plans are monthly subscriptions. You are charged automatically every month until you cancel.
Payments are handled by Paddle
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
In practice, Paddle handles payments, tax, refunds and questions about your order; questions about the app and the service go to Zzazan support.
Your full card number and security code are handled by Paddle on its checkout, and Zzazan never receives them. Zzazan also does not store the payment-method summary (such as the last four digits of the card) that comes with Paddle's payment notifications.
Changing plans
Moving to a larger plan takes effect right away, and the difference is charged on Paddle's prorated basis. Moving to a smaller plan takes effect at the end of your current billing period.
The person who created the family group pays
Members do not pay. While you belong to someone else's family group you cannot start a paid subscription; you can subscribe after leaving that group.
Cancelling
Cancel any time
Open the Paddle customer portal with the “Manage subscription” link in Paddle's payment confirmation email and select “Cancel subscription”, or request cancellation at paddle.net. You can also let us know at support@zzazan.ai.
Cancellation takes effect at the end of the billing period
After you cancel, no further payments are taken once the current billing period ends. Until then you keep your paid plan's storage.
Anything over the limit is kept for 30 days
When the period ends you move to the free plan (10GB of originals). Photos and videos over the free storage are not deleted right away — they are kept for 30 days, and in that time you can download them, clean up yourself, or subscribe again.
If you are still over the free storage after 30 days, items are deleted only until you are back within it. You can choose which items go before then.
Refunds
Refunds are handled by Paddle
Request one through the support link in your receipt, or at paddle.net by selecting “Request refund”. You can also contact us at support@zzazan.ai.
Once a refund goes through
That subscription's paid storage returns to the free plan right away. Photos and videos over the free storage are kept for 30 days, just as when you cancel.
How long you have and what qualifies are set out in our Refund Policy.